FAQ
Business Details:
Name: Easy Shop
Location: House No. 21/9, Mohallah Kareem Pura, Sialkot, Punjab, Pakistan
Phone: 0312-7201010
Email: easyonlineshope543@gmail.com
Frequently Asked Questions (FAQ)
1. What does Easy Shop sell?
We sell a wide range of products, including mobile phones, accessories, chargers, headphones, screen protectors, and more.
2. Where is Easy Shop located?
We are located at House No. 21/9, Mohallah Kareem Pura, Sialkot, Punjab, Pakistan.
3. How can I contact Easy Shop?
You can contact us at 0312-7201010 or email us at easyonlineshope543@gmail.com.
4. Do you sell original branded phones and accessories?
Yes, we only sell original, high-quality branded phones and accessories from trusted manufacturers.
5. What are your operating hours?
We are open Monday to Saturday from 10:00 AM to 8:00 PM. We are closed on Sundays.
6. Do you offer a warranty on phones and accessories?
Yes, all phones and accessories come with a warranty. The warranty period depends on the product and brand. Please confirm warranty details at the time of purchase.
7. Can I purchase online or place an order for home delivery?
Currently, we offer in-store purchases. However, you can contact us via phone or email to place an order for delivery within Sialkot.
8. What payment methods do you accept?
We accept cash, bank transfers, and mobile payment methods like JazzCash and Easypaisa.
9. Do you provide phone repair services?
Yes, we offer repair services for mobile phones, including screen replacements, battery issues, and other hardware or software problems.
10. Are there any special deals or discounts?
We frequently offer promotions and discounts. Visit our store or follow us on social media to stay updated on current deals.
11. Can I exchange my old phone for a new one?
Yes, we offer trade-in options where you can exchange your old phone for a discount on a new purchase. The value depends on the condition and model of your old phone.
12. Do you sell refurbished or used phones?
Yes, we sell both new and refurbished phones. All refurbished phones are thoroughly checked for quality and come with a limited warranty.
13. Do you sell accessories for all phone brands?
We stock accessories for all major brands, including Samsung, Apple, Huawei, Oppo, Vivo, and more.
14. Can I customize my order for specific accessories?
Yes, you can request specific accessories or brands. Contact us for availability.
15. What is your return policy?
We have a 7-day return policy for defective products. Products must be in their original packaging and include all accessories. Terms and conditions apply.
16. Do you provide installation services for accessories like screen protectors?
Yes, we offer free installation services for screen protectors and other accessories purchased from us.
17. Can I pre-order new phone models?
Yes, we accept pre-orders for upcoming phone models. Contact us for more details on pre-order requirements.
18. Do you repair water-damaged phones?
Yes, we repair water-damaged phones. However, the success of the repair depends on the extent of the damage.
19. Are your prices competitive?
We aim to offer competitive pricing with high-quality products and services. Visit our store to compare prices.
20. How can I stay updated on your new arrivals?
You can stay updated by following us on our social media platforms or contacting us directly at 0312-7201010.
Let me know if you’d like any edits or additions!