Terms and Conditions

Business Name: Easy Shop
Address: House No. 21/9, Mohallah Kareem Pura, Sialkot, Punjab, Pakistan
Contact: Phone: 0312-7201010 | Email: easyonlineshope543@gmail.com

These Terms and Conditions (“Terms”) govern the use of Easy Shop’s services and the purchase of products through our store or online channels. By interacting with Easy Shop, you agree to comply with these Terms.

1. General Terms

  • Easy Shop reserves the right to update or modify these Terms at any time without prior notice.
  • By purchasing from or interacting with Easy Shop, you agree to be bound by the latest version of these Terms.
  • All products sold are subject to availability.

2. Product Information

  • Product Descriptions: We strive to provide accurate product descriptions. However, errors in pricing, descriptions, or availability may occur.
  • Warranties: Products may include manufacturer warranties, which will be communicated at the time of purchase. Easy Shop does not provide additional warranties unless explicitly stated.
  • Refurbished Products: Refurbished products are sold as-is, with a limited warranty as per product details.

3. Pricing and Payments

  • Pricing: Prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.
  • Payment Methods: We accept cash, bank transfers, JazzCash, Easypaisa, and Cash on Delivery (COD).
  • Errors in Pricing: If a product is listed at an incorrect price, we reserve the right to cancel the order and refund any payments made.

4. Order Policy

  • Order Confirmation: Orders are confirmed only after payment (except for COD orders).
  • Order Cancellations: Orders can be canceled before dispatch. Once shipped, cancellations are not allowed.
  • Right to Refuse Orders: Easy Shop reserves the right to refuse any order if it violates our policies or due to availability issues.

5. Shipping and Delivery

  • Delivery Time: Orders are typically delivered within the timeframes outlined in our Shipping Policy. Delays caused by external factors are not under our control.
  • Shipping Fees: Customers are responsible for shipping fees unless stated otherwise.
  • Lost/Damaged Goods: Easy Shop is not liable for delays or damages caused by courier services. Customers must report damages immediately upon receipt.

6. Returns and Refunds

  • Return Policy: Products can be returned within 7 days if they are defective, damaged, or do not match the description. Refer to our Refund Policy for details.
  • Non-Refundable Items: Certain products, such as used accessories, are not eligible for refunds.
  • Inspection: Returned items will be inspected before refunds or replacements are issued.

7. Customer Responsibilities

  • Accurate Information: Customers must provide accurate contact, delivery, and payment details.
  • Proper Use: Customers agree to use products for their intended purposes. Easy Shop is not responsible for misuse or damage caused by improper handling.

8. Privacy

  • By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Limitation of Liability

  • Easy Shop is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
  • Our liability is limited to the purchase price of the product in question.

10. Intellectual Property

  • All content on Easy Shop platforms, including logos, images, and product descriptions, is the property of Easy Shop and is protected under intellectual property laws.
  • You may not use, reproduce, or distribute our content without written permission.

11. Dispute Resolution

  • Governing Law: These Terms are governed by the laws of Pakistan.
  • Resolution: In case of disputes, customers are encouraged to contact us directly for resolution. If unresolved, disputes will be subject to the jurisdiction of courts in Sialkot, Punjab, Pakistan.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

  • Phone: 0312-7201010
  • Email: easyonlineshope543@gmail.com
  • Address: House No. 21/9, Mohallah Kareem Pura, Sialkot, Punjab, Pakistan

Thank you for choosing Easy Shop! By shopping with us, you agree to abide by these Terms and Conditions.